service technician working on vehicle

Learn the Dealership Lingo 2.0: Back-End Personnel to Know

As we mentioned a few weeks ago, the front end of a dealership includes the Business Office, New and Used Vehicle departments, and the Finance & Insurance department. However, the

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vehicles in front of car dealership

Learn the Dealership Lingo 2.0: Front-End Personnel to Know

Stepping into a car dealership for the first time can be overwhelming, especially with the number of people working at any given moment. We covered a few of the need-to-know

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Buy 3 get 1 Free tires poster

4 Challenges Automotive Dealerships Face

Dealerships may be specialized to cater to customers’ automotive needs, but they face many of the same challenges as other retail chains. They need to keep customer satisfaction high while

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